Business Brokers
Business brokers act as intermediaries between buyers and sellers of a business.
They may represent either party in the transaction, and do not take possession of goods or property,
or deal on their own account. Brokers differ from dealers in that the latter transact on their own account and may have a vested
interest in the transaction. Brokers fill the important marketing function of bringing buyers and sellers together
and helping them negotiate mutually beneficial agreements. In addition, they facilitate transactions by providing expertise and advice.
Indeed, brokers supply numerous benefits to both buyers and sellers. For example, sellers benefit because they do not have to spend time and
money searching for buyers. Qualified brokers have access to people that are in the market to purchase a company, or they know how to find
legitimate prospects much more quickly than typical business owners. The broker may also be able to help the seller place an accurate value on
his enterprise, devise a strategy to transfer ownership over time, and overcome legal hurdles related to taxes.
The buyer also benefits from the brokers access to business buying and selling channels. A buyer that goes to a broker may be able
to find a business that suits his abilities, wants, and financial constraints much more quickly than he would working independently.
The broker can help him determine what he can afford and, importantly, can help arrange financing from a lender or the company owner
to purchase the business. He may even go to bat for the buyer at a bank or other lending institution, or walk the buyer through the details
of the financing process. Finally, it is the broker's duty to ensure that the interests of the buyer (and the seller) are protected by any contracts
or agreements relating to the sale.
For their services, brokers typically receive in compensation a percentage of the total value of the transaction. The fee may be paid by the buyer,
seller, or both parties, depending on the nature of the transaction. Commissions vary widely, usually depending on the size of the transaction and the
amount of service provided by the broker.
The Brokerage Process
Although it is a broker's chief function, bringing buyer and seller together is often the easiest part of his/her job. Indeed, actually closing
the transaction is usually much more complicated than buying or selling a car, or even a house. The process is usually compounded by a number of
factors that are unique to each situation. For instance, the seller of a business often views the enterprise as his 'baby'. Therefore, the value which
he places on it may be greater than its actual worth. Likewise, a buyer may fail to appreciate the amount of work involved in building a business to a
certain point Other major factors that ifferentiate business brokering from other large transactions is financing which can become very complicated and
problems related to employees and clients of the business being sold.
Once a business broker brings an interested buyer and seller together, the succeeding brokerage process can be broken down into a five-step process.
In the first stage of the process the broker attempts to set a target for completion of the transaction. This is usually accomplished by means of a letter
of intent in which the buyer and seller agree to move toward a deal. The importance of the letter of intent is that it puts the deal into words and serves
as a framework around which to structure negotiations. The letter also reduces ambiguity and misunderstanding, and ensures that both parties are serious
about pursuing the transaction. Finally, establishing a deadline through a letter of intent helps to keep the buyer and seller focused on the big issues,
rather than on minor details that can drag the deal out for months on end or kill the sale.
After setting a target, the broker must close price gaps that inevitably arise during the negotiation. A price gap is the difference between what the seller
wants and what the buyer is willing to pay. Even after the buyer and seller agree on a price, discrepancies are likely to emerge when they sit down and begin
working out the details of the plan. Differences of opinion may arise about the value of inventory or accounts receivables, for example, or one party may
simply change his mind about the agreed upon price. Often times, tax issues come to light that change the way that each party views the deal. In such cases
it is the broker's job to suggest a structure for the deal that will minimize tax burdens.
The third stage in the brokerage process involves overcoming "seller's remorse". Seller's remorse commonly occurs during the latter stages of negotiations
when the seller suddenly realizes that he/she is relinquishing control of the company in which he has invested part of his life. The seller may wonder what
he will do the day after the sale without an office to go to and subordinates to direct and assist. Or, he may be concerned the buyer will run the company
into the ground, thus destroying the company he built. Seller's remorse can kill the deal if the broker fails to confront it early in the negotiations by
assuaging the seller's particular fears or concerns. This can often be accomplished through acts as small as allowing the owner to keep a company car or
country club membership, or by offering to retain him as a consultant for certain projects, etc.
The fourth phase of the business brokering process is due diligence, whereby various legal technicalities are identified and addressed which could
thwart or obsolete an otherwise legal agreements. For example, the buyer of a valve manufacturing firm might want to ensure that he was procuring the
legal rights to all patents held by the firm, and that all of the patents were valid. Or, the potential owner would want to make sure that there were no
"ticking bombs" of which he is unaware, such as hazardous waste sites that the company has been required by law to remedy. It is the broker's job to
facilitate due diligence to protect parties on both sides of the deal.
During the fifth stage, the purchase/sale agreement, the broker helps the buyer and seller iron out and sign a final contract. This stage is the one
most likely to entail the use of attorneys on both sides, even for smaller transactions. The best way for the broker to reduce the chance that the deal
will fail at this critical juncture is to try to address all questions and concerns in the letter of intent and due diligence stages. Despite his best
efforts, one or both parties may employe brinkmanship tactics that threaten to scrap the entire deal, such as significantly raising the asking price
or demanding that some new contingency be added to the agreement. At this point, the broker's expertise as mediator and peacemaker is key.
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